Terms and Conditions for: The Helaina B&B
Bookings and Cancellation Policy
It is our policy to take a deposit equivalent to the total cost of the first night stay (or payment in advance for a 1 night stay). This deposit is non-refundable within 7 days prior to check-in. The balance is payable on arrival. In the event of a ‘no show’, same day cancellation or curtailment of stay the full cost of the stay will be chargeable. We recommend that guests take out holiday insurance to cover for cancellation or curtailment of stay.
The use of a Debit Card is free. We charge 3% for the all Credit Card transactions.
The Helaina Guest House VAT registration number 894 9508 59
Please note when you book online the terms and conditions of the specific website used may be different. In all cases the terms and conditions of the booking website apply and take precedent over these terms.
We are also committed to recycling at Hotel Helaina. If you leave waste paper, glass, cans and plastic bottles, we collect and recycle, but only if you leave these items clean and in a separate refuse bag.